Returns & Exchanges
At Ecclesia, we strive for perfection in every stitch; however, if your purchase isn't a perfect fit, we offer a seamless 30-day return and exchange policy for all unworn garments. Our goal is to ensure your wardrobe reflects your standard of excellence without compromise.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, ensuring all designer tags remain attached and the garment is in its original, unworn condition.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated carrier; once received and inspected at our atelier, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing